Frequently Asked Questions

FAQ

Direct answers before purchase.

Is the store accepting orders?

No. The catalog is in validation and real orders are unavailable. Products will not be offered until commercial and technical data align with Shopify.

Which market does the store serve?

Empire Motorsport is being prepared for customers in Canada in English. Commercial currency will be presented only after checkout configuration is verified.

Who operates the store?

The store is operated by Prime Dollar LLC. Empire Motorsport does not claim a Canadian physical location.

How do I verify compatibility?

Check the vehicle type, mounting point, interface, dimensions, clearance, and exclusions on the product page and in the compatibility guide. If any required detail is missing, do not assume fitment.

Can I use the same mount on a car and motorcycle?

Only when the product documentation explicitly supports both applications and their mounting points.

What are shipping, return, and payment terms?

They are not commercially available while checkout is disabled. Those terms will be published only after the corresponding Shopify settings are configured and verified.

How do I contact support?

Use the contact form. Support hours are Monday–Friday, 8:00 AM–6:00 PM Eastern Time.